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Overview

Ensure that you understand behaviour that challenges with this FREE online course. Designed for health and social care workers, this Level 2 qualification will enhance your understanding of legislaion and support, providing support following an incident, and how to manage situations.

Prepare for further learning or training with the skills needed to prepare incidents of behaviour that challenges. Learning more can help you earn more!

Study at home, study on your schedule, study for FREE. Sign up today!


Start dates and costs

  • Start - Anytime.
  • Cost - FREE for adults aged 19 or over (on 31 August 2025), regardless of employment status.

IMPORTANT NOTICE
While this course may be offered to you free of charge, failure to complete the course may result in a £125 administration fee. This fee covers the administrative costs associated with non-completion.
If you have any questions or require more information, please do not hesitate to contact us on 01623 413602 before completing your registration.


What will I study?

  • Understand how to manage a situation when an individual is acting in a challenging manner
  • Understand how to prepare to manage an incident of behaviour that challenges
  • Understand how to recognise that an individual’s behaviour has the potential to intensify
  • Understand legislation and support relevant to behaviour that challenges
  • Understand own role in providing support following an incident of challenging behaviour.
  • Entry requirements
    • No specific entry requirements, but a minimum of a GCSE grade 4-9 in English and Maths (or equivalent) is recommended
    • Applicants must live in England and not live in the locations listed here
    • Applicants must have been living in the UK for the last 3 years.
  • Assessment

    The qualification is assessed by internally set and marked assessments subject to external quality assurance.

    All learning outcomes and assessment criteria must be met to achieve a Pass – there is no grading.

  • Progression

    Options to consider available through other training providers:

    • Certificate in Preparing to Work in Adult Social Care - Level 3 
    • Diploma in Adult Care - Level 3 
    • Diploma in Healthcare Support - Level 3 
    • Diploma in Healthcare Support Services - Level 3 

    If you would like further information regarding this course and what you can progress on to, please contact us on 0808 100 3626 or This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Careers

Disclaimer

Whilst every effort is made to ensure the information on the website is correct, some details may be subject to change. West Nottinghamshire College reserves the right to make amendments to the courses, dates, fees or other details, and to make cancellations or changes if numbers are insufficient. In the unfortunate situation that we have to cancel a course we will refund your fees in full, but we regret we are not able to offer any refund if you withdraw from your course or fail to start, and you will be liable to pay any outstanding fees that may be due.

Why choose us?

Excellent student support services

We’ve got a great student support network offering advice and guidance on careers and future employment, finance, health and welfare, additional learning support and much more.

Getting here couldn’t be easier!

Whether you travel by bus, train or on foot there are many different transport options available. You can also unleash your freedom with the West Notts College Travel Scheme which provides a flexible and great value bus travel service.

Campuses across Mansfield and Ashfield

We have eight campuses each boasting a number of state-of-the-art facilities.

Strong industry links

We’re always investing in college facilities to make sure you have access to the most up-to-date, industry-standard equipment. Our strong links with employers means you can secure work placements as part of your wider learning – providing you with vital industry experience and employability skills, getting you ready for the world of work.

Tutors who really know their industry

Most have worked in the industry they're teaching, so you'll learn the skills employers are looking for. They'll support and encourage you to achieve the best results possible.

LGBTQ+ celebration

We proudly celebrate LGBTQ+ diversity, including Pride. Our college is a supportive community that welcomes and embraces individuals of all sexual orientations and gender identities.

Healthcare and Health Sciences in the News

  • 19 December 2025
    Pupils proudly show off their items with college staff and Mayor Andy Abrahams.

    Time capsule opened at historic Old Brewery campus in Mansfield

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  • 18 December 2025
    Dominika (centre), fellow students who supported the initiative, and curriculum area lead Julie Bott (left) with just some of the donated food, which was gratefully collected by Michelle Jennings and Chris Jewkes of Sherwood Forest Foodbank.

    Sixth-form students rally to support local foodbank

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  • 17 December 2025
    Proudly displaying the college’s Employer Recognition Scheme Gold Award are (from left) college governor Lieutenant Colonel Keith Spiers, Sian Geeson and Andrew Cropley MBE.

    College presented with prestigious Gold Employer Recognition Scheme Award

    Read more

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