Certificate in Information, Advice and Guidance (Online) - Level 2
Overview
This qualification develops learners’ knowledge and understanding of information, advice or guidance and how these are applied in their own context.
The qualification supports roles where learners may give initial information, advice and guidance to others.
Start dates and fees
Start
Anytime.
Cost
The distance learning courses are completely free for anyone aged 19 or over (on the 31st August 2023), irrespective of their current employment status, but applicants must live in the UK in a non-devolved area. Applicants aged 19-23 must already have a full level 2 qualification to be eligible.
Please note, if you fail to reach the end of the course, you may be subject to a £125 admin fee.
What will I study?
This course is made up of a series of units.
Mandatory units:
- Understand information, advice and guidance practice
- Understand the interaction skills required for information, advice and guidance.
Optional units:
- Information, advice or guidance work with groups
- Understand debt advice work in practice
- Understand employment advice work in practice
- Understand housing advice work in practice
- Understand information, advice or guidance in schools and colleges
- Understand networks to support information, advice and guidance
- Understand refugee, immigrant, asylum seeker advice work in practice
- Understand skills required by advice providers
- Understand the context of information, advice and guidance
- Understand the management of information
- Understanding signposting and referral in information, advice and guidance
Entry requirements
There are no specific entry requirements, however learners should have a minimum of Level 2 in literacy and numeracy or equivalent.
All applicants must live in England and NOT live in one of the locations listed here.
How long is the course?
Total time to achieve this qualification is 150 hours.
Guided learning hours for this qualification is 114. These hours are made up of all contact time, guidance or supervision of a tutor.
Directed learning hours for this qualification is approximately 36 hours over the cycle of the programme.
Learners are expected to study and do aspects of their assessment portfolio in their own time.
How will I be assessed?
The qualification is assessed by internally set and marked assessments subject to external quality assurance.
All learning outcomes and assessment criteria must be met to achieve a Pass – there is no grading.
What does the course lead to?
Employment in the following roles:
- Careers Adviser
- Counsellor
- Customer Service Advisor
- Debt Advisor
- Employment Advisor
- Help-desk Advisor
- Housing Support Worker
- Learning Support Worker
- Legal Services Support Worker
What can I progress onto?
- Level 2 Certificate in Counselling Skills
- Level 2/3 Certificate in Principles of Customer Service
- Level 2 Diploma in Customer Services
- Level 3 Award in Counselling Skills and Theory
- Level 3 Diploma in Counselling Skills
- Level 3 NVQ Certificate in Advice and Guidance
- Level 3 Certificate in Information, Advice and Guidance
Career opportunities
There isn't currently career information listed for this course.
How do I apply?
All you need to do is press the green Sign up button found under 'Next steps' and complete our simple online form.
Once submitted, our team will review your information to ensure you are eligible to study the course (we will get in touch should there be in any issues).
If you meet the eligibility requirements, you’ll be sent an email which contains a link to our online enrolment form for you to complete.
Your enrolment details will then be processed by our team and you will receive an email that will contain a link for you to access your course materials. Please allow 3-5 working days for your enrolment details to be processed.