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Apprentice Administrator

Are you looking to kick-start your career in a friendly, fast-paced and growing business specialising in process cooling, heating and air conditioning?

We have an exciting opportunity for a motivated and enthusiastic individual to join our team as a Business Administration Apprentice.

  • What will the apprentice be doing?

    • Providing general administrative support to ensure the smooth and efficient running of the office.
    • Answering incoming telephone calls and dealing professionally with enquiries from customers, engineers and suppliers.
    • Assisting with daily office tasks, including photocopying, scanning, filing and organising documentation.
    • Providing reception cover, welcoming visitors and ensuring a professional first point of contact.
    • Using the company's Customer Relationship Management (CRM) system to maintain accurate customer records, update information and process enquiries.
    • Supporting the accounts department with basic administrative and financial tasks, including processing invoices and maintaining records.
    • Liaising with engineers and other departments to assist with scheduling, communication and general administration.
    • Maintaining accurate records and ensuring information is organised and kept up to date.
    • Undertaking additional administrative duties as required to support the wider team.
  • What training will the apprentice take and what qualification will the apprentice get at the end?

    We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

    You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

    You will experience a blended learning model.

    Please note: This is an apprenticeship vacancy, and the advertised closing date is provided as a guide only. The employer wishes to review applications and interview suitable candidates as they are received. As a result, this vacancy may close earlier than the advertised date if a suitable candidate is identified or if a high volume of applications is received. We therefore encourage interested applicants to apply as early as possible to avoid disappointment.

  • What is the expected career progression after this apprenticeship?

    Full-time employment upon completing apprenticeship successfully.

  • Desired skills and personal qualities

    Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working
  • Qualifications

    GCSE English (Grade Grade 4 and above) Essential
    GCSE Maths (Grade Grade 4 and above) Essential

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