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Important Notice

We are no longer taking any international or overseas applications for academic year 2026-2027. Applications for academic year 2027-2028 will re-open towards the end of September 2026. If you have any questions about our future courses, please contact 0808 100 3626.

Hire Controller Apprentice

Your main responsibility will be to assist the Hire Desk department with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job learning and formal apprenticeship training.

  • What will the apprentice be doing?
    • Assisting with receiving orders (on-hires) and requests for collections (off hires)
    • Supporting with planning transport for deliveries and collections
    • Efficient running and co-ordinating of internal and external haulage
    • Assisting with the preparation and issue of hire quotations
    • Supporting the hire desk team with processing damage reports, obtaining information relating to damages and assisting with customer communications.
    • Assisting the Hire Desk Team with administration

  • What is the expected career progression after this apprenticeship?

    As a Hire Controller apprentice at MGF, you will take part in a structured training programme studying the Level 2 Hire Controller apprenticeship standard and completing the associated end point assessment (EPA). MGF is committed to supporting professional development, during this time you will be trained and mentored by your experienced colleagues and receive on-the-job training and support.

  • Desired skills and personal qualities
    Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Patience

  • Qualifications
    GCSE English (Grade 9-4) Essential
    GCSE Maths (Grade 9-4) Essential

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