Apprentice Administrator
AGG are looking for an organised, professional and customer-focused person to join their small but friendly team as an apprentice administrator. You will receive mentorship and support to learn your job role and complete your level 3 Business Administrator apprenticeship.
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What will the apprentice be doing?
This is a varied role that is central to the smooth running of the business.
You will receive full training on all your duties which will include:
- Answer incoming telephone calls and respond to customer enquiries in a friendly and professional manner
- Schedule Customer testing
- Maintain and update customer records and booking systems
- Prepare and issue invoices accurately and in a timely manner
- Monitor outstanding invoices and follow up with customers regarding overdue payments
- Respond to emails and correspondence promptly
- Carry out general administrative duties
- Liaise with customers, suppliers, and colleagues to ensure excellent service delivery
- Assist with preparing reports and other office documentation as required
- Support the wider team with day-to-day administrative tasks
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What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
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What is the expected career progression after this apprenticeship?
Upon successful completion of your apprenticeship there will be opportunities for further training and development within your job role.
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Desired skills and personal qualities
Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience -
Qualifications
GCSE English (Grade 4) Essential
GCSE Maths (Grade 4) Essential
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Things to consider
Due to the location of this business, we strongly recommend that candidates have their own transport or have other reliable transport. There is a bus stop approx. 1 mile away from the business, but the walk is unlit and on a country lane.