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Regional Talent & Development Administrator Apprentice

To provide accurate and timely administrative support to ensure an effective Talent and Development service is provided to employees in Europe.

  • What will the apprentice be doing?

    Area of Responsibility:

    Talent - 

    • Organise calibration meetings 
    • Organise development centres, invite participants and facilitators, book rooms, arrange psychometric profiles 
    • Provide admin support for the EU Mentoring Programme

    Development - 

    • Schedule face-to-face and webinar activity, send joining instructions, book bedrooms, meeting rooms and restaurants, finalise menu selections, invite guest speakers, organise tours for participants and facilitators
    • Organise completion of psychometric profiles for events and create team views 
    • Print and collate development materials 
    • Monitor attendance, remind participants, and escalate issues as necessary
    • Collate and report on attendance and evaluation results
    • Monitor and report on online learning and pre-course work completion

    Administration - 

    • Ensure accurate and timely processing of invoices
    • Assist the Talent & Development team with queries, monitor the central mailbox and take action where required
    • Monitor and collate travel information, overnight stays, dietary requirements and special requests
    • Provide excellent customer service to colleagues and stakeholders
    • Complete other ad hoc duties as required

  • What training will the apprentice take and what qualification will the apprentice get at the end?

    We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

    You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

    You will experience a blended learning model.

  • What is the expected career progression after this apprenticeship?

    Yusen Logistics offers robust opportunities within the business. If you desire to continue your development through a further apprenticeship, this will be offered alongside other CPD options through the internal L&D team as well as senior progression roles.

  • Desired skills and personal qualities
    Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative

  • Qualifications
    GCSE English (Grade 4) Essential
    GCSE Maths (Grade 4) Essential

  • Things to consider

    You will need to be able to get to the office one day per week minimum and also a West Notts College campus on your Masterclass days. In your initial few months, you will most likely be in the office the majority of each week.

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