Apprentice Hire Controller

• Providing information to customers to help them select the correct equipment for their planned activity.
• Ensure that relevant health and safety information is provided.
• Arrange transportation of equipment.
• Communicating with customers both via e-mail and on the phone.
• Complete contract documentation for on-hire and off-hire.
• Ensure that equipment is safe and safety inspections have been completed.
• Process payments - this will include calculating hire costs, deposits amounts, damage charges, excess charges, transportation costs and insurance payments.
• Handling technical enquiries and complaints.
• Keeping upto date with stock control, maintenance schedules and delivery/collection dates.
• Assisting drivers with loading/unloading.

We host supporting workshops regularly throughout the apprenticeship which you will attend at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

This apprenticeship will give you the foundation knowledge upon which you can build a long and successful career with TACS Hire. Further training may include a higher level apprenticeship or manufacturers training or short courses to increase knowledge.
Progression would initially be to a Hire Controller then Hire Desk Manager and potentially Branch Manager.