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Property Maintenance Operative Apprenticeship - Level 2
IMPORTANT
The following information is simply detailing the apprenticeship training course and is not a live vacancy to apply for. Please click the link below to view our current apprenticeship vacancies.
Overview
The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.
What will I study
- Understand and demonstrate the importance of Health and Safety in the workplace
- Comply with organisational safety, policies and procedures and identify hazards and reduce them
- Consider safety compliance with a diverse sector of client groups
- Understand and demonstrate the importance of working safely at height
- Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
- Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
- Maintain high levels of water hygiene within a building
- Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.
- Understand and maintain plant, safety systems and equipment
- Demonstrate and implement energy, environment and sustainable practices
- Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
- Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry
- Demonstrate and understand the importance of the control of resources and stock
- Understand and demonstrate the principles of Planned Preventative Maintenance
- Understand how to prepare for refurbishment or deep clean of equipment and surfaces
- Carry out repairs and reactive maintenance
- Understand the importance of customer service
- Record and report information accurately either internally or externally.
The apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership for the apprentice whilst studying.
- Entry requirements
Each apprenticeship programme has its own set of entry requirements. You should understand these before making an application. Individual prior attainment will be carefully considered when planning an apprenticeship programme. You will need to be aged 16 years and over and meet residency criteria to be eligible for an apprenticeship programme.
As this is a work-based qualification you must be employed in a relevant role and have a contract of employment to cover the duration of the apprenticeship programme.
Here at West Nottinghamshire College we have a recruitment team that can help you to find the right opportunity. Call 0800 121 8317 or emailThis email address is being protected from spambots. You need JavaScript enabled to view it. to find out how we can support you.As an applicant, you will undertake assessments in both maths and English prior to enrolment to ascertain current working levels and will continue to maintain skills in both subjects throughout your apprenticeship. If you possess maths and English GCSE or equivalent, there is a requirement for this to be evidenced which may result in exemption from undertaking the maths and English functional skill exam alongside the apprenticeship.
- Assessment
In the UK, apprentices are assessed through a combination of on-programme assessment and a final Apprenticeship Assessment (formerly called the EPA). Here’s a clear breakdown of what you can expect:
- On-Programme Assessment (During Your Apprenticeship)
Throughout your apprenticeship you will complete ongoing assessments to show you’re developing the required knowledge, skills and behaviours (KSBs). These may include:
- Workplace observations
- Your assessor or tutor may watch you carry out tasks in your normal job role.
- Assignments or written tasks
- Some apprenticeships require reports, reflective journals or knowledge-based tasks.
- Professional discussions
- A structured conversation with an assessor about what you’ve learned and how you apply it.
- Portfolio of evidence
- You’ll collect proof of your competence—such as work products, photos, witness statements, or project work.
- Training reviews
- Regular progress reviews with you, your employer and your training provider.
These activities help build your confidence and prepare you for the final assessment.
2. Gateway
When you, your employer and training provider all agree that you’re ready—and you’ve met all mandatory requirements (e.g., maths/English qualifications if needed)—you’ll pass through Gateway.
This simply means you are ready to sit the Apprenticeship Assessment.3. Apprenticeship Assessment (AA)
The Apprenticeship Assessment is carried out by an independent assessment organisation and varies depending on your apprenticeship standard. It may include:- Practical observation
- Demonstrating real work tasks or scenarios.
- Knowledge test
- A multiple-choice or written exam.
- Professional discussion
- A conversation with an independent assessor exploring your role, competence and experience.
- Project or assignment
- Some apprenticeships require a work-based project followed by an interview.
- Portfolio-based interview
- Your portfolio supports the discussion but is not assessed on its own.
- You will receive a grade—usually Pass, Merit or Distinction, depending on the standard. You should remember that, upon taking your apprenticeship assessment, it is possible at this stage to achieve a Fail grade. If this happens, you will be offered the opportunity to retake the failed element.
4. Completion
Once you pass your Apprenticeship Assessment, you will be awarded:
Your apprenticeship certificate
Any industry qualifications linked to your standard (mandatory elements) - On-Programme Assessment (During Your Apprenticeship)
- Progression
Following the successful completion of this apprenticeship there is the opportunity for further development using other apprenticeship standards, depending on how your role has evolved and the potential to work towards career progression opportunities.
- Careers
- Qualifications gained
Property Maintenance Operative - Intermediate Apprenticeship
Disclaimer
Whilst every effort is made to ensure the information on the website is correct, some details may be subject to change. West Nottinghamshire College reserves the right to make amendments to the courses, dates, fees or other details, and to make cancellations or changes if numbers are insufficient. In the unfortunate situation that we have to cancel a course we will refund your fees in full, but we regret we are not able to offer any refund if you withdraw from your course or fail to start, and you will be liable to pay any outstanding fees that may be due.