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GP Practice Receptionist/Administrator Apprentice

Brierley Medical Group has two surgeries in Skegby and Huthwaite, each with its own friendly reception team who welcome patients into the practice as well as completing other administrative tasks. If you are a friendly, polite and helpful person, we would love to hear from you.

  • What will the apprentice be doing?

    Your main duties will include:

    • Answering the telephone and dealing with enquiries and booking/cancellation appointment
    • Front desk duties such as greeting patients and dealing with enquiries
    • Filing, scanning and photocopying.
    • Taking accurate messages
    • Managing correspondence
    • Inputting and extracting information from internal systems
    • General Admin Duties
    • Contacting patients on the recall data base (eg. Patients who may require a medication review etc)
    • Reporting to the shift leader.

    You will work two days per week at Huthwaite and three days per week at Skegby.

  • What training will the apprentice take and what qualification will the apprentice get at the end?

    We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

    You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

    You will experience a blended learning model.

  • What is the expected career progression after this apprenticeship?

    Upon successful completion of this level 3 apprenticeship it is hoped that you will stay with the practice. There will be further training opportunities available to you.

  • Desired skills and personal qualities
    Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Logical, Team working, Initiative, Non judgemental, Patience

  • Qualifications
    GCSE English (Grade 4) Essential
    GCSE Maths (Grade 4) Essential

  • Things to consider

    Ideally you will be a driver but this is not a requirement if you can travel to both sites on public transport

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