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Practical Work Skills - Entry Level 3 to Level 1


As well as studying a range of skills related to customer service, rights and responsibilities in the work place and team building activities, this course will also enable you to build your self-confidence and improve your personal and social development.

You will study at the Derby Road site and will access live working areas e.g. Courtyard Café and Diner.

Take a virtual tour of our Derby Road campus

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Entry requirements

There are no formal entry requirements but you will be expected to complete an initial assessment.

You will need to attend an interview with the tutor before being accepted on to the course. You may also need to supply at least one written reference from a teacher or employer (in some cases two) and/or your current school or college report.

Mature students (those aged 21 or over) who do not have the qualifications required for entry may still be eligible, subject to an interview. Relevant experience, a strong portfolio of work and a commitment to the subject you wish to study may be acceptable for certain courses.

Start dates and fees

Start DateDurationCodeAnnual Fee (Age)Actions
16-18over 19
Sep 20211 yr(s)1667A1160FREE£500.00** EApply

E You may be eligible for fee exemption depending on your circumstances. Please see our adult finance and funding page for more information.

How long is the course?

One year. 


How will I be assessed?

You'll be assessed through your portfolio work and practical assessments.

What does the course lead to?

Upon completion you could choose to undertake work experience in a voluntary capacity, apply for a work placement or utilise your new skills by gaining employment/supported employment.

What will I study?

Entry Level 3:

  • Work safely
  • Effective communication in the workplace
  • Basic food preparation
  • Customer service
  • Serving food and drink
  • Personal presentation skills
  • Undertake a work placement

Level 1:

  • Work based experience
  • Teamwork
  • Cooking skills
  • Rights and responsibilities in the workplace
  • Planning for progression

Study programmes

It is an entry requirement for some courses to have gained GCSEs A*-C in English and maths (see entry requirements). If the entry requirements to a course do not require A*-C in these subjects, and you haven’t already gained GCSEs A*-C in English and maths before joining us, you will continue to study English and maths as part of your programme and take appropriate qualifications in these subjects with the aim of achieving A* to C grade. In addition, to help you gain essential skills for employment, every student aged under 19 and studying a full-time course at college will take part in our study programmes alongside their main subject qualification. Find out more.

What can I go on to study?

From Entry Level 3:

  • Level 1 course
  • Supported employment

From Level 1:

  • Other Level 1 courses available at the college
  • Supported employment
  • Supported internship

How do I apply?

Apply online


Next steps

Attend an open evening

View our upcoming open evenings

Call our enquiries line free on

0808 100 3626
Bus service Financial support How to apply Course guides

Why choose West Notts?

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100% A Level pass rate in 2020.

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One of the top colleges in the UK for student satisfaction.**Learner Exit Survey 2019/20

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An extensive bus service across Mansfield and the surrounding area.

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We have four campuses each boasting a number of state-of-the-art facilities.

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