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Human Resources Support - Advanced Apprenticeship - Level 3


HR professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees or are a HR manager in a small organisation.

Key responsibilities:

  • Handling day-to-day queries and providing HR advice
  • Working on a range of HR processes, from transactional to relatively complex, to recruitment through to retirement
  • Using HR systems to keep records
  • Providing relevant HR information to the business
  • Working with the business on HR changes

On-programme assessment requirements:

  • Regular assessment (involving employer and training provider)
  • Evidence of 360-degree feedback throughout the programme of study
  • Record of continuous professional development
  • Successful completion of a Consultative Project
  • Successful completion of a Professional Discussion
  • Successful completion of CIPD assignments

Mode of Delivery (20% off the job)

Combination of in college and on-line learning at Vision West Nottinghamshire College, plus project-related learning.


Each apprentice will be assigned a designated specialist who will visit them and their line manager every 6-8 weeks at their workplace or through technology such as Skype, throughout the apprenticeship. On alternate months, the specialist will be in contact with the apprentice to coach, mentor and discuss progress.

Entry requirements

If the employee does not have maths and English GCSE passes at grade 4/C or above, they will need to pass maths and English Functional Skills at Level 2 during their apprenticeship; however a minimum expectation of Level 1 English and maths initial assessment is required.

Start dates and fees

The apprenticeship programme has intake dates available throughout the year. These dates might align wiith your start date of employment or perhaps a review with your employer where your development is discussed.


Government funding may be available to your employer to help fund this apprenticeship, alternatively your employer may have apprenticeship levy funds available.

For information on apprenticeship opportunities please visit our Vision Apprentices website.

How long is the course?

Based on the entry requirements set by the employer the minimum duration for this apprenticeship will take 18 months to complete.


How will I be assessed?

Assessment method

Area assessed



Consultative project

Knowledge and some skills



Professional discussion

Behaviours and some Skills 



Consultative project

This will be a real example of work carried out by apprentices in their role. It will require the individual to describe how they have applied their knowledge and HR-related skills.

Knowledge to be covered in the project includes:

  • Business understanding
  • HR legislation and policy
  • HR function
  • HR systems and processes

Skills to be covered in the project include:

  • Service delivery
  • Problem solving
  • Process improvement
  • Managing HR information

Professional discussion

The professional discussion will be carried out after the IAO has reviewed and marked the consultative project.  It will focus on skills and behaviours as follows:

  • Communication and interpersonal skills
  • Teamwork
  • Personal development
  • Honesty and integrity
  • Flexibility
  • Resilience

In addition to the above two methods of assessment to achieve the Level 3 HR Support Apprenticeship, candidates will be required to complete the assessments for the relevant CIPD modules studied.


What will I study?

Study units include:

  • Developing yourself as an effective human resources practitioner
  • Understanding organisations and the role of human resources
  • Recording, analysing and using human resources information
  • Resourcing talent
  • Supporting good practice in managing employment relations
  • Supporting good practice in performance and reward management
  • Supporting change within organisations
  • Supporting individual learning through coaching and mentoring

Study programmes

It is an entry requirement for some courses to have gained GCSEs A*-C in English and maths (see entry requirements). If the entry requirements to a course do not require A*-C in these subjects, and you haven’t already gained GCSEs A*-C in English and maths before joining us, you will continue to study English and maths as part of your programme and take appropriate qualifications in these subjects with the aim of achieving A* to C grade. In addition, to help you gain essential skills for employment, every student aged under 19 and studying a full-time course at college will take part in our study programmes alongside their main subject qualification. Find out more.


Next steps

For more information on how to become an apprentice call our enquiries line free on

0808 100 3626

Attend an open evening

View our upcoming open evenings

Call our enquiries line free on

0808 100 3626
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