NCFE Diploma in Travel and Tourism - Level 2
Overview
Turn your passion for travel into a career!
If you love the idea of working in exciting destinations, meeting new people, or even taking to the skies — this course is a great place to start.
You’ll explore everything from travel and tourism to aviation and hospitality, while building essential skills like customer service, event planning, and travel coordination.
This course will help you:
- Boost your confidence and employability
- Gain practical, hands-on experience
- Get a real taste of working in the travel and aviation industry
Whether you dream of working at an airport, in a hotel, on a cruise ship, or behind the scenes of a travel company — this course will help get you there.
Apply now and take the first step towards an exciting career in travel and tourism.
What will I study?
You’ll explore a wide range of exciting and essential topics designed to prepare you for a successful career in the travel and tourism industry. From learning how the industry works to building the skills employers are looking for — this course gives you a solid understanding of travel, tourism, and aviation. You’ll develop practical knowledge and real-world skills that will help you stand out in a fast-paced and exciting industry — giving you the confidence to take your next step.
- Customer service in travel and tourism – Develop skills to provide excellent customer service, crucial in the travel and tourism industry.
- The UK travel and tourism industry – Gain a solid understanding of the structure and key sectors within the UK travel and tourism market.
- Travel and tourism destinations – Explore popular global and UK destinations, learning about their appeal and tourism offerings.
- Understanding package holidays – Learn how package holidays are designed, including components like flights, accommodation, and activities.
- Travel agency operations – Understand the day-to-day functions of a travel agency, from booking to customer relations.
- Organising an event – Gain practical skills in planning and executing events within the travel and tourism sector.
- Tourism in a popular UK region – Study tourism trends and activities in a key UK region, enhancing your local tourism knowledge.
- Know about airports and airlines – Learn about airport operations, airline services, and the logistics of air travel.
Entry requirements
This course is only availble to those aged 16-18 years.
- Four GCSEs at grade 3-9 including English Language and Maths.
OR
- Successful completion of a relevant Level 1 course and GCSE English Language and Maths at grade 3-9.
If you are not studying a traditional GCSE programme, we accept alternative qualifications like Functional Skills and vocational courses. If you are not planning on sitting GCSE exams, we can also support you with completing an English Language and Maths assessment. Please contact our admissions team for further details:
Study programmes - essential skills for employment
If you’re aged 16-18 (or 19-25 with an EHC Plan), we want to make sure you have the best possible chances of landing an awesome job once you finish college.
Therefore, if you do not have GCSE grade 4-9 in either English Language or Maths, you will study one or both of these courses alongside your full-time study programme. If you do have GCSE grade 4-9 in English Language and Maths then you will not be required to undertake these subjects. By doing so, you'll be building a stronger set of skills that will significantly boost your employability in the future.
Think of it as a chance to supercharge your knowledge and abilities. You'll be equipped with the tools necessary to tackle the world beyond college with confidence. Plus, we'll be right here to support you every step of the way.
How long is the course?
One year.
How will I be assessed?
You will be assessed through a combination of methods to ensure a comprehensive understanding of the subject. These include:
- Coursework – You will complete a variety of assignments based on real-life scenarios, demonstrating your knowledge and practical skills.
- Portfolio – You will build a portfolio of work that showcases your learning and development throughout the course.
- Practical assessments – You will participate in hands-on activities, such as planning events or role-playing customer service situations.
This mix of assessments will help you apply your learning in different contexts and prepare you for the workplace.
What can I progress onto?