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Infrastructure Technician - Advanced Apprenticeship - Level 3

Infrastructure Technician - Advanced Apprenticeship - Level 3

Overview

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Professional recognition

This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration.

Entry requirements

Individual employers will set the selection criteria, but this is likely to include five GCSEs, (English, Mathematics and a Science or Technology subject at grade 4 or above are mandatory); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills.

How long is the course?

The duration of this apprenticeship is a minimum of 12 months.

Location

How will I be assessed?

Your apprenticeship will be assessed in a variety of ways including external examinations, observations, reflective journals and workplace assessments.

You will be assessed on:

  • Technical Competencies
  • Technical Knowledge and Understanding
  • Underpinning Skills, Attitudes and Behaviours

After completing all training you will be entered for EPA which consists of 4 parts:

  • Submission of a portfolio of work completed during your apprenticeship
  • Synoptic Project
  • Interview or Professional Discussion
  • Detailed reference from your employer

What does the course lead to?

Typical job roles

  • Help Desk Technician
  • First or Second Line Support
  • IT Infrastructure Technician
  • Network Support.

What will I study?

Full details of this apprenticeship standard can be found at:

https://www.instituteforapprenticeships.org/apprenticeship-standards/infrastructure-technician/

Study programmes

It is an entry requirement for some courses to have gained GCSEs A*-C in English and maths (see entry requirements). If the entry requirements to a course do not require A*-C in these subjects, and you haven’t already gained GCSEs A*-C in English and maths before joining us, you will continue to study English and maths as part of your programme and take appropriate qualifications in these subjects with the aim of achieving A* to C grade. In addition, to help you gain essential skills for employment, every student aged under 19 and studying a full-time course at college will take part in our study programmes alongside their main subject qualification. Find out more.

How do I apply?

For more information contact us on 0808 100 3626 or email: enquiries@wnc.ac.uk

Careers

Next steps

For more information on how to become an apprentice call our enquiries line free on

0808 100 3626

Attend an open evening

View our upcoming open evenings

Call our enquiries line free on

0808 100 3626
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