Leisure and travel service occupations n.e.c.

Average National Salaries (2020)

What does this career do?

Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.

Typical tasks

• observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly
• receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries
• makes local arrangements at stopover points for food and accommodation
• responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers
• signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary
• completes way-bill at scheduled points on route and balances cash taken with tickets issued
• receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage
• makes announcements to passengers and deals with enquiries
• serves food and beverages to passengers.

Current entry requirements

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.

Percentage in work

• Employed

• Unemployed

Due to insufficient sample sizes, some data was excised.

Predicted employment status in 2022

• Full-time

• Part-time

• Self Employed

Predicted employment levels in the East Midlands

Career related courses available at West Notts

• Certificate in Introduction to Cabin Crew with Travel and Tourism (Intermediate) - Level 2
• Introductory Diploma in Travel and Tourism (Advanced) - Level 3

About the statistics

Data is powered by LMI for All and is sourced from labour market statistics from the Office for National Statistics (ONS), the Institute for Employment Research, the Department for Works and Pensions, and the UK Commission for Employment and Skills.