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Welcome travel and tourism applicants!

You have made a great decision choosing West Notts!

A big hello!

Welcome to the department of travel and tourism and the beginning of a very exciting and fulfilling career! Although currently the travel industry is not operating as normal, we all know that as soon as this is over, people all over the country will be booking overseas holidays.

There is also a large hospitality, visitor attraction and events economy in the UK that requires knowledgeable employees. Once you have completed the course you will be perfectly placed to apply for the roles, where experienced students will be high in demand!

Travel and tourism is so much more than booking a holiday, there are hundreds of roles that are required to exceed customer expectations. Our lecturers are experts within the industry and all have very diverse industry experience, from hospitality management to aviation experience and developing tourism services, and all have extensive travel experience.

We offer excellent opportunities to all of our students including the chance to travel and visit the industry in action, undertake valuable work experience and to gain the practical skills required to work in the industry through our links with industry partners such as Jet 2, British Airways and local visitor attractions.

We are very proud of the outstanding progress and high grades achieved by students to ensure that they have the very best opportunity to gain employment within the sector or progress to university-level study.

We really look forward to welcoming you at the college and look forward to helping you develop your knowledge, your skills and ultimately aid you on your journey to success.

Helen Wilcockson
Head of Department – Travel, Hospitality, Animal Care and Foundation Studies.


FAQs - travel and tourism courses

The following information will hopefully give you a little bit more of an insight into what it will be like to be a student with us.

  • Where will I study?

    All of our travel and tourism courses are based at our Derby Road site, Mansfield. Travel and tourism have dedicated classrooms for teaching and role-play areas to simulate what it is like to work in the industry, including a mock aircraft cabin and travel agency. The college operates 13 different bus routes to and from this campus, both in the morning and the evening.

  • What is it like?

    The college is an adult, professional environment intended to prepare you to work in your chosen industry. We expect our students to behave in the way that they would in a job with an employer. Professional standards, such as attendance and punctuality, are very important. You also need to enjoy working with people, as the course will work on developing your interpersonal skills to be able to offer excellent customer service. All staff members have a great deal of experience and contacts within the industry, which will help enhance your experience.

  • What will I study?

    On-campus study is mainly classroom-based, complemented by some new practical work suites where you turn classroom learning into practice. This includes a mock airplane cabin. All courses combine a mix of theory and practical learning, with each unit including a practical project-based assessment which allows you to display the skills you would use in industry to help prepare you for future employment. The higher the level of programme, the more theory-based work you will be expected to do.

  • What about English and maths?

    If you start at college and you haven’t yet achieved your English and maths GCSEs at grade 4 or above, then you will continue to study these for three hours each week per subject. At the end of your first year you will take a re-sit GCSE exam. It is important you attend your English and maths lessons alongside your chosen course.

    Take a look at our fact sheets to find out why English and maths is important within this industry.

    View English and maths fact sheets

  • What will I have to wear?

    Students in travel and tourism will be expected to wear uniform in much the same way that you would in industry. This comprises a white shirt/blouse or plain polo shirt, black skirt or trousers and black shoes suitable to a professional environment. You will also purchase a coloured neck scarf or tie when you start college. As you are training to work in a customer-facing role, high levels of personal presentation will be required.

  • Will I have to do a work placement?

    At levels 2 and 3 you will be expected to spend some time on a formal work placement with an employer that focuses on developing customer service skills. This is a great way for you to get your foot in the door, impress an employer and potentially move into a job or apprenticeship as a result. The central work placement team will help you source a work placement opportunity.

    All of our students will be able to also get engaged with our learning companies, which provide in-house opportunities to gain real-world experience. This year students are involved with the Mansfield Heritage Project, offering guided tours of the local area, and a holiday enquiry service that helps staff members at college find their ideal holiday.


  • Applicant activities

    Before you start at West Notts, here are a few activites to get involved in.

    Image of a young woman smiling towards the camera

    Watch - What our students say

    Amy tells us about all the great opportunities she’s had during her time on the travel and tourism courses and the skills she’s learnt and developed to take her forward into this varied industry.

    View the video on YouTube

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    Watch - Students visit The Gambia

    Travel and tourism Level 3 student Jessica Darwood-Brown has put together a wonderful video of her visit to The Gambia earlier this year with classmates.

    “It was so special and such a great opportunity, and I’m really glad I got to spend it with the people who I went with, everyone we met was so nice and friendly.”

    View the video on YouTube

    Image of a group of people on a Microsoft Teams meeting.

    News - Travel students focus on getting back to business

    Despite not being allowed to leave their home work stations, diploma students took some interesting journeys into the world of travel and tourism. This was thanks to engaging conversations and industry tips from guests all enjoying studies and careers in the sector.

    Read the story

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    News - Students get top flight careers advice from one of country’s top airlines

    Discovering how babies are delivered on board a plane and dealing with conflict and emergency evacuations on a flight were just some of the topics discussed with travel and tourism students at West Nottinghamshire College.

    Read the story

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    Read letters from our current students

    Our students wanted to share their experiences of college with you. We hope their letters help answer some of your questions and put you at ease.

    Read Amy's letter

    Read Darcy's letter

    Read Emily's letter

    Read Jessica's letter

    Read Katie's letter

  • Ask your tutor

    Anything playing on your mind about your college course? Then send your questions to our college tutors using our simple online form.

    Ask a question

Why choose West Notts?

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100% A Level pass rate in 2020.

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One of the top colleges in the UK for student satisfaction.**Learner Exit Survey 2019/20

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An extensive bus service across Mansfield and the surrounding area.

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We have four campuses each boasting a number of state-of-the-art facilities.

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