Customer Enquiries Apprentice (15 month fixed term contract)
Contract:
VBSS, fixed term contract
Salary:
£12,173 per annum
Closing:
30/01/2020
Please note - applications close at 5pm on the stated closing date.
Start date:
ASAP
You will be part of a team that provide friendly and efficient customer enquiry service, being the first point of contact in dealing with queries, information, advice and guidance for new and existing students, college staff and visitors either face to face through the reception areas and information centre or by telephone through the call centre.
The ideal candidate will be customer focussed with a friendly, outgoing personality and the confidence to deal with customer queries and colleagues over the telephone and face to face. You will be supported to undertake an NVQ Level 3 in Customer Service whilst gaining invaluable on-the-job experience and attending specific training to aid your development in the role.
You will be required to work flexibly across any of the college sites on a rota basis, normally between the hours of 8am – 8.30pm.
The role will require you to embed the college’s values; Respect, Integrity, Collaboration, High Expectations, Responsibility.