Administration Diploma (Business Professional) Level 2

Description

The OCR Administration Diploma (Business Professional) Level 2 is a high quality, industry-recognised qualification. 

The qualification is vocationally related and provides valuable opportunities for individuals to develop skills and gain underpinning knowledge and understanding which will support entry into the business and administration workplace.

How long is the course?

One year.

How will I be assessed?

Candidates are assessed by assignment for each unit, which are sent to OCR for moderation.

The Text Processing units are timetabled examinations assessed by OCR examiners.

Please note: Candidates are required to complete all units to achieve this qualification.

What will I study?

Working in administration - The unit prepares learners to work in an office environment by introducing them to relevant legislation and health and safety procedures and the role and importance of the administrator in a business environment.  The unit also enables learners to understand the importance of organising their work area.

Written business communication  - This unit aims to develop your skills and knowledge of written business communications in contexts that are relevant to workplace situations.  You will be able to produce documents to an acceptable standard and demonstrate an understanding of a wide range of communication methods and their suitability for various purposes.  The unit is also designed to develop your ability to extract relevant information from a range of sources and follow instructions accurately.

Career planning in administration - This unit aims to equip you with knowledge and understanding of administrative careers and help develop the skills needed to prepare and develop a personal career development plan and CV.

Communicate with customers - This unit aims to develop your ability to communicate effectively with internal and external customers.  You will need to demonstrate the ability to handle a range of different situations, including those involving problems and complaints, both face to face and on the telephone.

Financial transactions - The aim of this unit is to enable you to administer a petty cash system and manage customer accounts.

Support business meetings - The aim of this unit is to provide you with the knowledge, understanding and skills required to support a business meeting.  You will provide administrative support, take minutes during meetings and perform follow-up actions as required.

Text processing level 2 - This unit aims to equip you with the ability to produce, from handwritten and typewritten draft materials, a range of business documents to a standard that meets the business document production requirements of employment.

Word processing level 2 - This unit aims to equip you with the ability to produce, from handwritten and recalled text, using a word processor, a variety of business documents to a standard that meets the requirements of employment.

Document presentation level 2 - This unit aims to equip candidates with the ability to produce, from handwritten draft and recalled text, using a word processor, a variety of specialist business documents to a standard that meets the requirements of empolyment.  Candidates will use a range of complex word processing functions and learn to work accurately within time constraints.

What does the course lead to?

Diploma in Administration (Business Professional) Level 2.

Entry requirements

Four GCSEs at A-D which must include English and Maths, or Functional Skill English at Level 1.

Mature learners who have neither of the above will undertake an initial assessment that must show you are working at Level 1 or above.